Everything you need to know about vBoxx One.

Files and Folders

• Downloads for Windows, macOS en Linux?
  Download the app for: Windows
  Download the app for: macOS
  Download the app for: Linux
  
  After downloading, you can open the file and start the installation.
  
  

  1. First you need to enter the URL: https://one.vboxx.nl as the vBoxx One server.
  2. Write your vBoxx One login details on the next screen.
  3. On the Local Folder Option screen you may sync all of your files or select individual folders. The default local sync folder is vBoxx One, in your home directory. You may change this as well.
  4. When you have completed selecting your which folders to syc, click the Connect button at the bottom right.

  
  The client will attempt to connect to your vBoxx One server, and when it is successful you’ll see two buttons: one to connect to your vBoxx One account in the browser, and one to open your local folder. It will also start synchronizing your files.

• Download vBoxx One for mobile devices (Android and iPhone)

  Download the app for: Android
  Download the app for: iOS
  

• Share files with others (including password)

  Right-click on the file or folder and press "Details". An extra window will now be opened on the right-hand side and you can enter the username under "Share".
  
  You can also enter the email address of someone who needs to view the file outside your organization. He or she will automatically receive an e-mail with the password and a link to the file.
  
  Sending with a password is enabled by default. You can turn this off yourself by turning off "password protection" at the three dots.

• Post comments to a document

  Right click on the file and press "Details". An additional window will now open on the right where you can leave a comment.

• Restore old versions

  Right click on the file and press "Details". An additional window will now open on the right where you can view and restore all versions.

• How do I create a group folder? (Available from "Business")

  Login to your vBoxx One account and click on the circle with your initial at the top right. There you press "settings". Then scroll down to "Manage" and you will see "Group Folders". Here you can create group folders and add users.

Chat (only for paid users)

• Download the chat app here

  Download the app for: Android
  Download the app for: iOS
  Download the app for: Windows Phone

• How do I share my screen?

  Start a new conversation or go to an existing conversation and press the orange button with "Start conversation". At the bottom right of the started chat you will see an icon of a screen. This allows you to share your screen with anyone who is in the same chat.

• How do I invite someone via a link?

  Start a new conversation or go to an existing conversation and press the orange button with "Start conversation". Then press "Copy Link". This link allows others to participate in the same conversation. Note: Don't see a "Copy Link"? Then you have to adjust the settings at the three dots (top right).
  
  Would you like to share a link in advance? On the left you will see 3 dots on the selected conversation that you can click on. There you can press "copy link". Via this link, others can access the selected chat.

Email & contacts

• Add an email account

  Automatic: In most cases, you only have to enter your own email address and password and vBoxx One will do the rest. Does this not work? Then follow the steps below.
  
  Manual: Use the IMAP and SMTP settings of your current email provider for this. These are often as follows:
  
  IMAP Host: The URL of your provider where you can log in to view all emails.
  IMAP security: SSL / TLS
  IMAP Port: 993
  IMAP username: Your email address
  IMAP Password: The password of your email.
  
  SMTP Host: The URL of your provider where you can log in to view all emails.
  SMTP security: SSL / TLS
  SMTP Port: 465 of 587
  SMTP username: Your email address
  SMTP password: The password of your email

• Send an attachment via the cloud

  In vBoxx One, press "+ New message" in the top left email app. Then you will see three dots to the left of the "send" button. There you can choose to attach a file directly to the new email message or by generating a link to the file. We always recommend choosing the latter option.

• Import contacts into vBoxx One

  Export your current contact list. Make sure it is a VCF / Vcard file. Then go to the contacts app in vBoxx One. There you can upload the VCF / Vcard file.

• Connect contacts vBoxx One with Windows

  1. In your browser, navigate to the vBoxx One Calendar tab. Under “Settings & import”, copy the “iOS/macOS CalDAV Address” into your clipboard.
  2. Launch the Windows 10 Calendar app. Then, click the settings icon (gear icon) and select “Manage accounts”.
  3. Click “Add account” and choose “iCloud”.
  4. Enter an email, username and password. None of this information has to be valid-it will all be changed in the upcoming steps.
  5. Click “Done”. A message should appear indicating the settings were saved successfully.
  6. In the “Manage Accounts” menu, click on the iCloud account created in previous steps, and select “Change settings”. Then, click on “Change mailbox sync settings”.
  7. Scroll to the bottom of the dialog box, select “Advanced mailbox settings”. Paste your CalDAV URL in the field labelled “Calendar server (CalDAV)”.
  8. In the “Advanced mailbox settings”. Paste your CalDAV URL in the field labelled “Contact server (CardDAV)”.
  9. Replace the path “principals” within the URL with “addressbooks”.
  10. Click “Done”. Enter your vBoxx One username and password in the appropriate fields, and change the account name to whatever you prefer (e. g. vBoxx One). Click “Save”.

• Connect contacts vBoxx One with macOS

  1. Open the system preferences of your macOS device.
  2. Navigate to Internet Accounts.
  3. Click on Add Other Account... and click on CardDAV Account for Contacts.
  4. Select Manual as Account-Type and type in your user credentials and your vBoxx One server address.
  5. Click on Sign In.

• Connect contacts vBoxx One with iOS

  1. Open the settings application.
  2. Select Passwords and Accounts.
  3. Select Add Account.
  4. Select Other as account type.
  5. Select Add CardDAV account.
  6. For server, type the domain name of your server i.e. example.com
  7. Enter your username and password.
  8. Select Next

• Connect contacts vBoxx One with Android

  1. Install DAVx⁵ on your Android device, from Google Play store.
  2. Optionally install OpenTasks.
  3. Create a new account (“+” button).
  4. Select Connection with URL and username. Base URL: URL of your vBoxx One instance (e.g. Https://one.vboxx.nl/remote.php/dav) Contact Group Method: As credentials
  5. Chose the option Groups are per-contact categories.
  6. Click Connect.
  7. Select the data you want to sync.
  8. When requested, grant access permissions to DAVx⁵ for your contacts, calendars and optionally tasks.

Calendar

• Import calendar into vBoxx One

  1. Export your current calendar. The export must become a CalDAV file. 2. Then go to the Agenda tab in vBoxx One.
  2. Click the settings icon labeled "Settings and Import" at the bottom left.
  3. After clicking + Import Calendar, you can select one or more calendar files from your local device to upload.
  4. The upload can take some time and depends on how big the calendar you import is.

• Synchronize the calendar with Windows

  1. In your browser, navigate to the vBoxx One Calendar tab. Under “Settings & import”, copy the “iOS/macOS CalDAV Address” into your clipboard.
  2. Launch the Windows 10 Calendar app. Then, click the settings icon (gear icon) and select “Manage accounts”.
  3. Click “Add account” and choose “iCloud”.
  4. Enter an email, username and password. None of this information has to be valid-it will all be changed in the upcoming steps.
  5. Click “Done”. A message should appear indicating the settings were saved successfully.
  6. In the “Manage Accounts” menu, click on the iCloud account created in previous steps, and select “Change settings”. Then, click on “Change mailbox sync settings”.
  7. Scroll to the bottom of the dialog box, select “Advanced mailbox settings”. Paste your CalDAV URL in the field labelled “Calendar server (CalDAV)”.
  8. Click “Done”. Enter your vBoxx One username and password in the appropriate fields, and change the account name to whatever you prefer (e. g. “vBoxx One Calendar”). Click “Save”.

• Synchronize Calendar with macOS

  1. Open the system preferences of your macOS device.
  2. Navigate to Internet Accounts.
  3. Click on Add Other Account... and click on CalDAV Account for Calendar.
  4. Select Manual as Account-Type and type in your user credentials and your vBoxx One server address.
  5. Click on Sign In.

• Sync the calendar with Android
  1. Install DAVx⁵ on your Android device, from Google Play store.
  2. Optionally install OpenTasks.
  3. Create a new account (“+” button).
  4. Select Connection with URL and username. Base URL: URL of your vBoxx One instance (e.g. https://one.vboxx.nl/remote.php/dav) Contact Group Method: As credentials
  5. Chose the option Groups are per-contact categories.
  6. Click Connect.
  7. Select the data you want to sync.
  8. When requested, grant access permissions to DAVx⁵ for your contacts, calendars and optionally tasks.
• Sync the calendar with iOS
  1. Open the settings application.
  2. Select Mail, Contacts, Calendars.
  3. Select Add Account.
     
  4. Select Other as account type.
     
  5. Select Add CalDAV account.
     
  6. For server, type https://one.vboxx.nl/remote.php/dav/principals/users/USERNAME/
     
  NOTE: change username
  7. Enter your user name and password.
  8. Select Next.

  Your calendar will now be visible in the Calendar application in your iOS device.

Security

• What is Two-Factor Authentication for vBoxx One?

  Two-factor authentication (2FA) is a way to protect your vBoxx One account from unauthorized access. It works by asking for two different authentication methods to verify of your identity. Usually the first factor is a password as you already have and the second a code.

• Activate two-step authentication

  You should always generate backup codes for 2FA. If your 2nd factor device is stolen or not working, you can use one of these codes to unlock your account. It effectively functions as a second backup method. To get the backup codes, go to your Personal Settings and look under Two-Factor Authentication Settings. Choose Generate backup codes.

  
  

  1. Login via the web browser in your vBoxx One account and search in your personal settings for "Security"
  2. Activeer hier uw Twee-factor authenticatie.
  3. Kopieer de back-upcodes naar een veilige plek zodat u die altijd kan terugvinden.

Billing & account

• How can I convert my trial version to a paid version?

  You can convert a trial version via our customer portal: link.

• How can I increase / decrease the amount of users?

  You can adjust the amount of users yourself in our customer portal link.

• Where can I find my invoices?

  All invoices can be found and paid in our customer portal: link.

• Can I convert my subscription to annual / monthly?

  You can convert monthly subscriptions to annual at any time. You will immediately receive a 20% discount. You can also convert annual subscriptions to monthly. For a monthly subscription you pay an extra 20% and the new price does not take effect until the annual subscription has ended.

• Where do I sign the data processing agreement?

  You can find the direct debit form in our customer portal: link.

• How can I activate a direct debit?

  You can find the direct debit form in our customer portal: link.

• Can I earn free storage?

  Certainly! You can earn free storage by sharing your thoughts on vBoxx One with us. For each review you will receive an extra 10GB (with a maximum of 40GB). Leave your reviews here:

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